Head of People & Culture

The Details

Salary: Generous salary, depending on skills and experience

Job type: Full-time

Based in London, Cheltenham or Manchester

Start date: June 2023


Plexal is the innovation company solving society’s challenges through collaboration with government, startups and industry. The business is closing the gap between organisations – small and large, local and global, private and public – and working towards a common goal: using science and technology to deliver national security and prosperity. It was founded in 2017 as the innovation centre at Here East and is owned by clients of specialist real estate investment advisory company Delancey.

Providing bespoke consultancy services and state-of-the-art workspaces for over 1,000 innovators, Plexal sources the right partners from our ecosystem of 15,000 connections. It supports entrepreneurs, startups and scaleups building emerging technologies and operates across multiple sectors including cyber, healthcare, intelligence and defence, government, public safety, financial services and telecoms.

Expanding on its existing presence in London and Manchester, Plexal acquired a majority shareholding in Hub8 – the Cheltenham network of co-working spaces for cyber-tech, digital and creative startups and SMEs. This is part of an ongoing mission to build the UK’s most connected cyber ecosystem, with GCHQ’s more than 70-year heritage in Cheltenham.

Plexal delivers projects for key government departments and global tech companies including the National Cyber Security Centre, Department for Science, Innovation and Technology, Foreign, Commonwealth and Development Office, Amazon Web Services and IBM. The NCSC For Startups alumni of over 60 companies has collectively raised over £430m and created over 700 jobs, while 72 cyber startups that have gone through Plexal’s LORCA accelerators have collectively raised over £300m, generated more than £68m in revenue and hired over 800 people.

Plexal has offices in London, Cheltenham and Manchester, and the role can be based in any of those locations but will be expected to travel to all three.


We are on the hunt for a dynamic and passionate individual to join our team as Head of People and Culture.

We pride ourselves on our commitment to fostering a positive and inclusive work environment that supports our employees’ growth and development. As Head of People and Culture, you will be a key driver in helping us to achieve this goal.

Your primary responsibility will be to lead and develop our People and Culture proposition. You will oversee all aspects of HR including talent acquisition, performance management, employee engagement, and learning and development. You will be responsible for developing and implementing policies and procedures that support our company’s values and culture.

The role reports to the COO but will work closely with management across the organisation. We are looking for:

  • A natural leader who is passionate about people and culture
  • A strategic thinker who can create and execute plans that align with business objectives
  • A proactive problem solver who can navigate complex situations and provide effective solutions
  • A creative individual who is willing to think outside the box to drive change
  • A strong communicator who can build relationships with stakeholders at all levels
  • A team player who is willing to roll up their sleeves and get things done

At Plexal, we value positivity, innovation, and collaboration, so if that sounds like a good fit for you, and you have 3+ years experience in a similar role, we would love to hear from you.


  • Talent Acquisition: Develop and implement strategies to attract and retain top talent to support the company’s growth and objectives.
  • Performance Management: Own and develop the performance management programme, to evaluate employee performance, provide feedback, and support employee development.
  • Employee Engagement: Develop strategies to promote employee engagement, satisfaction, and retention.
  • Learning and Development: Identify training needs and development programs to support employee skills development and career growth.
  • Compensation and Benefits: Ensure that we have a benefits package to attract, retain and motivate employees.
  • Diversity and Inclusion: Utilise best-practice policies and tools to ensure Plexal remains an inclusive workplace and improve company culture.
  • Compliance: Ensure compliance to employment laws.
  • Succession Planning: Build succession planning programmes to ensure the organization has a pipeline of internal talent to support future growth.
  • Culture Building: Develop and foster a positive company culture that aligns with Plexal’s values and objectives, and supports employee engagement and well-being.
  • Administration: ensuring that the HR team keep accurate and up to date personnel records, and processes administration tasks accurately and efficiently.

Overall, the Head of People and Culture plays a critical role in ensuring that the organization attracts, retains, and develops the talent needed to support the Plexal’s growth and objectives. By focusing on employee engagement, talent development, and culture building, the Head of People and Culture helps to create a more engaged and productive workforce, and a more successful organization.


  • Leadership: You should have excellent leadership skills, with the ability to motivate and inspire others, and the ability to lead and develop a small but high-performing people & culture team.
  • Communication: You should have excellent communication skills, both written and verbal. You should be able to effectively communicate with employees at all levels.
  • Problem-Solving: You should be a creative problem-solver, with the ability to identify and address people issues in a proactive and strategic manner, either directly, or in collaboration with management.
  • Adaptability: You should be able to adapt to changing circumstances and priorities, and be willing to take on new challenges as they arise.
  • Relationship-Building: You should have strong relationship-building skills, with the ability to build and maintain positive relationships with employees and management alike.
  • Analytical Thinking: You should be able to think critically and analytically, with the ability to use data and metrics to inform HR decisions and strategies.
  • Emotional Intelligence: You should have a high degree of emotional intelligence, with the ability to empathize with others, build trust, and manage conflicts effectively.
  • Customer Focus: You should have a customer-focused mindset, with the ability to understand and anticipate the needs of both management and employees.
  • Integrity: You should have a high degree of personal and professional integrity, with the ability to handle confidential information with discretion and maintain ethical standards in all HR activities.
  • Continuous Learning: You should have a growth mindset, with a willingness to continuously learn and develop new skills, knowledge, and competencies in the HR field.


  • Generous salary, depending on skills and experience
  • Plexal offers a generous bonus, pension, private healthcare, life assurance and critical illness cover
  • Location: either London, Manchester or Cheltenham
  • To apply for this position, you must be eligible to live and work in the UK
  • Plexal is an equal opportunities employer
  • Learn more about our culture, values and benefits at plexal.com/careers


Please send a copy of your CV and covering letter to: recruitment@plexal.com

Start date: June 2023


  • Plexal offers a bonus, pension, private healthcare, life assurance and critical illness cover
  • Location: London, Manchester or Cheltenham, min. 3 days in the office
  • To apply for this position, you must be eligible to live and work in the UK
  • Plexal is an equal opportunities employer

Learn more about our culture, values and benefits at plexal.com/careers