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FAQ

About Plexal

We’re an innovation centre with a specialism in building communities and supporting collaboration between people from diverse backgrounds.

We offer memberships for innovators looking to rent a hot desk, fixed desk or private office. These members are typically a startup or scaleup, but we do have some larger organisations as well.

Our in-house innovation services team works with businesses of all sizes, creating bespoke programmes that help them solve their most pressing challenges rapidly. They convene the right people, be it a government body, startup, NGO or an academic institution, and enable them to unlock new ideas or ways of working that have the potential to scale. This could be in the form of anything from a workshop or a roundtable to an accelerator programme – they will match the solution to your needs.

Our innovation team is supporting the delivery of LORCA: a programme backed by the Department for Digital, Culture, Media & Sport aimed at helping 72 cybersecurity companies scale, creating 2,000 jobs and attracting up to £40m in investment. Plexal is delivering LORCA over the next three years along with our partners Deloitte and CSIT.

We also have state-of-the-art events facilities for hire, including an events stage, indoor park, green room, catering facilities, meeting rooms and a bleachers space. We can support events for up to 300 people.

Getting here

Our community generally comes in from Stratford tube station or Stratford International and then takes the free shuttle bus (for more information about our shuttle, please see below). Alternatively, we’re just a 10-minute walk from Hackney Wick train station.

If you’re driving, our postcode is E20 3BS.

Full directions can be found on our location page.

Our opening hours are

  • Monday-Friday: 7am-12am
  • Saturday-Sunday: 10am-6pm

If you need to contact your reception, they can be reached on: 020 3909 7763
The building is accessible during this time with a staffed reception desk but the full Plexal team’s office hours are Monday-Friday, 9am-6pm.

Yes, the shuttle is totally free for anyone to use. It leaves from two pickup points at Stratford and drops you off at Here East, where we’re based.

The two pickup points for the shuttle bus are

 

The shuttle runs every five minutes from 7am until 10pm from Monday-Friday and every 15 minutes from 9am to 1pm and 2pm to 6pm on Saturdays.

There’s parking in the carpark next door. Plexal guests can park for free, but please email us at least 24 hours before your visit on connect@plexal.com with your car registration number so we can secure a space for you.

Memberships

Plexal offers private offices as well as desks within our coworking space, which can be fixed or floating.

Hot desk memberships cost £220 per person per month (with no deposit required), and this means you’re free to sit wherever you like in the hot areas within Plexal, as well as claim a locker to store your things.

Fixed desk memberships cost £350 per person per month, and they entitle you to a dedicated desk/desk area within Plexal for you and your team, as well as a dedicated locker. This suits larger teams who want to make sure they can sit together every day and store furniture, branding and office equipment in a fixed area.

We also offer private offices – full details of our packages can be found on our pricing page.

We’re open to any startups or scaleups who is innovating in their field, particularly if you’re using technology to do something that makes the world a little bit better or solves a problem. We’re also open to creatives and others with an entrepreneurial streak who would add to the diversity of our workspace.

Our members are innovating in areas like AI, healthtech, VR, AR, IoT, sport tech, cybersecurity, data analytics, fintech and many more, and we also have video producers, designers and our very own Sci-Fi writer in residence. We want our community to be diverse, so don’t worry if you don’t fit into those categories!

If you’re interested in joining the Plexal community but aren’t sure if you’re the right fit, why not book a tour or contact our workspace team to find out more?

Members get access to a huge range of community events taking place at Plexal, including regular lunch and learns from our on-site professional services companies, weekly coffee mornings, fitness classes at Here East and fortnightly pizza night socials.

Other benefits include

  • Access to our dedicated Makers’ Yard workshop for rapid prototyping
  • Discounted access to Olympic sporting facilities and nearby gyms
  • Using our on-site showers, bike racks and lockers
  • Ping pong table
  • Free tea and coffee
  • For our full list of member benefits, visit our membership page.

Membership at Plexal includes almost everything you need: Wi-Fi, free tea and coffee, access to a large number of Plexal events and access to all our facilities (including those in the Makers Yard). We do charge a small hourly fee for booking private meeting rooms and using our printers.

Yes, business rates are included in your membership fee.

Are your memberships flexible? What happens if my team grows or I need to cancel?

We understand that startups need to adapt quickly, so our memberships are very flexible. You can add more desks at any time and our private offices have been designed to be modular, which means they can expand and contract to some degree. We’ll certainly do everything we can to accommodate your changing needs.

Should you wish to cancel or freeze your membership, the notice period is one month.

Private offices come with a one-year contract. After your first year, you have the choice to move to a 60-day contract.

We’ve stocked our Makers’ Yard with 3D printers and scanners supplied by iMakr, including the Raise3D N2, Delta WASP 3MT and Delta WASP 4070. These are available for Plexal members to use, and iMakr also holds regular introductory workshops for anyone interested in learning the basics.

Plexal member BuffaloGrid also uses our Makers’ Yard to develop its Hubs.

If you’re interested in using our Makers’ Yard for rapid prototyping, just contact us and we’d be happy to give you a guided tour.

Optimity has provided us with high-speed Wi-Fi, which was put in place during the 2012 Olympic Games, as well as LoRaWAN to support IoT connected devices.

There’s always a member of staff on our reception desk during our opening hours and we also have speed gates in place at our entrance, which means you’ll need a Plexal pass or pre-register as a guest to be able to enter our workspace.

We also have 24-hour CCTV in place throughout the building.

All members get access to their own locker, accessible using their Plexal pass, where they can keep their belongings securely.

If you have a guest attending a meeting you can book them in for free. If you have a temporary employee who will need to work with you for a few days we offer day passes and week passes for a small fee.

Events

You can book our events stage, which is connected to our indoor park area and holds up to 300 people. It comes with a green room, AV (including streaming capabilities) and bespoke lighting.

We also have a bleachers area and meeting rooms for hire, as well as many branding opportunities throughout our workspace. Just visit our events hire page for more information, or get in touch for more advice on pricing and how we can create a bespoke package for you.

If you’re holding a meetup that would be relevant to our members (and they can attend free of charge) we may be able to offer you our events space for free. Just get in touch with the details.

You can book our events stage, which is connected to our indoor park area and holds up to 300 people. It comes with a green room, AV (including streaming capabilities) and bespoke lighting.

We also have a bleachers area and meeting rooms for hire, as well as many branding opportunities throughout our workspace. Just visit our events hire page for more information, or get in touch for more advice on pricing and how we can create a bespoke package for you.

If you’re holding a meetup that would be relevant to our members (and they can attend free of charge) we may be able to offer you our events space for free. Just get in touch with the details.

Plexal monument square
Innovate UK Scaleup Programme

We’d love to hear from anyone who thinks they have something to add to our vibrant tech community, or is interested in knowing a bit more.